MCW98 Terms and Conditions — the complete guide to using the platform

MCW98 is an internationally licensed online Sports Betting platform. By using this website and app, you confirm that you are at least 18 years of age and that online betting is legal for you under the laws of your country.

MCW98 serves users across Bangladesh and other countries. However, users are solely responsible for understanding the legal status of online betting in their own jurisdiction. Any breach of local laws while using MCW98's services is entirely the user's own responsibility.

These terms may be updated from time to time. For significant changes, members will be notified by email or in-app notification. Continued use of the service after updated terms have been published constitutes your acceptance of the new terms.

When registering with MCW98, you must provide accurate and truthful information. Creating an account using false or someone else's details is strictly prohibited. Failure to provide correct information during verification may result in the temporary or permanent suspension of your account.

Each person may hold only one account. If multiple accounts are found to belong to the same individual, all of them will be closed and the balances may be forfeited.

You are responsible for keeping your account password and login details confidential. Any unauthorized access to your account must be reported to MCW98 immediately.

Once a bet is confirmed on MCW98, it cannot be cancelled — unless the event is cancelled or MCW98 voids the bet. Please review the odds and details carefully before placing your bet.

If a match or event is not completed within the scheduled time, MCW98 will determine the outcome of affected bets in accordance with its own rules. Generally, bets on suspended or abandoned matches are considered void and stakes are refunded.

In live betting, if odds change abnormally due to network issues or technical errors, MCW98 reserves the right to void the affected bets. Results will be determined in accordance with the specific rules of the sport.

MCW98 currently supports deposits and withdrawals via Mobile Pay, Nagad, and bank transfer. The minimum deposit is ৳200 and the minimum withdrawal is ৳500.

Your account must be fully verified (KYC process) before any withdrawal can be processed. Withdrawals from unverified accounts will not be approved. Verification may require a copy of your national ID card or passport.

Withdrawals must be made through the same method used for the deposit — for example, if you deposited via Mobile Pay, you must withdraw to Mobile Pay. Standard withdrawals carry no fees, though bank charges may apply in certain cases.

All MCW98 bonuses and promotional offers are subject to specific wagering (play-through) requirements. Accepting a bonus means you agree to those terms.

Welcome bonuses, reload bonuses, and cashback offers typically come with minimum wagering requirements (which may range from 5x to 20x). Withdrawing before meeting these requirements may result in the bonus being forfeited.

Using multiple accounts to claim bonuses, automated betting, or any form of fraud is strictly prohibited. If such activity is detected, all bonuses and winnings will be forfeited.

Certain activities are strictly prohibited to maintain the integrity and fairness of the MCW98 platform. Any of the following will result in permanent account closure.

MCW98 reserves the right to suspend or permanently close any account at any time. The following are the most common grounds for account closure.

Users may also request account closure independently, without any rule violation. In such cases, any remaining balance will be returned to the registered payment method, though any bonus balance will be forfeited.

Accounts that have been inactive for an extended period may be subject to a monthly inactivity fee. Accounts remaining inactive for 24 months may be automatically closed.

MCW98 firmly believes that betting is for entertainment, not addiction. We care about the mental and financial wellbeing of every member, which is why MCW98 provides a range of responsible betting tools.

If you ever feel that your betting is getting out of control, please reach out to the MCW98 support team. We can help you set limits or arrange self-exclusion. To learn more, Responsible Gaming View the page.

If you have a dispute with MCW98, contact our support team first. Most issues are typically resolved within 24–48 hours.

If an issue cannot be resolved through support, you have the option to raise a formal complaint. MCW98 operates in accordance with its licensing authority's regulations, and independent dispute resolution services are available if needed.

Any disputes regarding betting results must be raised within 72 hours of the match ending. Complaints submitted after this window may not be accepted.

MCW98 reserves the right to amend these terms and conditions at any time. Minor changes may take effect without prior notice. However, for significant changes — particularly those affecting user rights or financial matters — members will be given at least 7 days' notice via email or in-app notification.

If you do not agree to the updated terms, you may close your account. Continuing to use the platform after the new terms take effect will be considered acceptance of those terms.